Putting Our Healthcare Expertise to Work for You 

Putting Our Healthcare Expertise to Work for You 

RGTS - A ConvergeOne Company (RGTS) has the experience and expertise to successfully manage and deliver today's rapidly changing technologies and services for your Healthcare System.

RGTS are experts in Healthcare technologies, services and infrastructures. We understand that today, Healthcare facilities must possess ultra-secure highly reliable infrastructures with anywhere, anytime resource and data accessibility. Regardless of whether you are a single stand-alone hospital, or a fully integrated multi-location Healthcare System, RGTS can enhance user satisfaction, improve services and reduce costs:

  • We design, implement and manage reliable, powerful and fully redundant communications platforms
  • Anytime, anywhere access to mission-critical applications and information
  • A full range of solutions that help control costs, streamline decision-making and meet secure information infrastructure requirements
  • Seamless execution and deployment, on time and within budget

A Commitment to Excellence

RGTS is a proven leader in managed communications services. We have been an invaluable, trusted provider of technology solutions for almost 30 years. RGTS has been committed to excellence since its inception in 1984. Our solutions span the full range of voice, data, wireless, mobility and cabling solutions.

As a trusted partner, the RGTS expert healthcare team stands ready to assist your organization in delivering advanced state-of-the-art communications services and resources. For secure, reliable, mission-critical solutions, you can turn to a company with the in-depth knowledge, time-tested experience and can-do attitude – to do the job the right way, the RGTS way.

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Network Monitoring, Management & Remediation

RGTS provides remote monitoring, management and remediation for your network. Our remote network, systems, and application monitoring watch over your network 24/7/365, letting us know about problems before they impact you. We can monitor virtually any device and many popular applications; track and monitor trends on performance; perform scheduled preventative maintenance, alert you to potential IT issues; help you resolve them through multiple remediation capabilities; and deliver performance reports that provide clear and concise summary data and charts.

Carrier Service Audits

Because of new technologies, services and ever changing tariffs, RGTS offers expert independent Carrier Service Audits which include competitive research to identify circuits, current vs. optimal usage and other service factors to help hospitals reduce their IT and telecommunications spend – while optimizing inventory and services. Significant savings may be found if you haven't performed a professional independent audit within the past 3 years. 

Voice Services (Hosted & Premise Based)

RGTS offers service and support for traditional PBX platforms as well as for VoIP solutions. Service offerings are available on a per seat basis and can serve any size business, from small to large enterprise. This service offering eliminates the need for capital investment. Additionally, all services are monitored by the RGTS Network Operations Center (NOC), which is available 24/7/365 to support all client needs.

Vendor Management Services

Let RGTS support personnel fill in your IT resource gaps, by performing the customer support & services no longer provided to you by your Carriers. RGTS can act as your single point of contact for all vendor interaction and coordination, including: order management, repair and trouble ticket management, tracking, status updates, pricing confirmation, billing review and more.

RGTS Secure Cloud

The RGTS Secure Cloud for Healthcare eliminates and/or supplements your need to buy, build, protect, maintain and upgrade your IT infrastructure. It can reduce your IT CapEx costs while simultaneously providing seamless access to your files and applications with high reliability, ultra-secure storage, failover redundancy and disaster recovery. Simply put, the RGTS Secure Cloud for Healthcare can:

  • Improve operating expenditures through enhanced scalability and flexibility
  • Reduce capital expenditures through consolidation and transition to OpEx
  • Provide streamlined deployment of new services and applications for faster bottom-line impact

Data Services (Colocation & Premise Based)

RGTS provides state-of-the-art carrier-agnostic Healthcare Grade facilities, where clients can securely and reliably co-locate their mission-critical equipment and applications with high-bandwidth access and delivery. For example, we managed an extremely high-security 10,000-sq.-ft. carrier-neutral Solution Center in Santa Ana, CA, that offers colocation and managed services. It enables a wide diversity of data service providers to co-locate their points of presence and access to services in a fully secured and supported environment. Direct access to blue-chip carriers; allow us to provide the interconnection and aggregation of the top networks in the world, to deliver superior services and reliability to our clients. 

Network Design and Implementation

Our certified engineers will work to create a network implementation strategy that fits your business and budget. Our infrastructure network design and implementation services are used to plan, design, build, and integrate a network infrastructure that increases productivity and helps to achieve strategic business goals for our clients.

Our network solutions can include:

  • New computer setup and maintenance of PC desktop and laptop computers
  • E-mail setup and maintenance
  • Hardware and software installation, configuration and upgrades

Server setup:

  • Windows File Servers
  • Application Servers
  • Print Servers
  • Exchange Servers
  • Web Server
  • SQL and Database Servers
  • Terminal Servers 

Technology Staffing Solutions

Whether you need highly skilled, thoroughly professional technical staff for long- or short-term projects, RGTS can provide the qualified people necessary to properly maintain and support your technology assets. Our ability to supply the right experts in the right place relieves you of the burden of investing in technical staff and training, as well as avoids issues of staff recruitment and retention. You focus on your organization's strategic objectives, while we make sure that the technical personnel and resources you need, are in place to help you achieve them.

  • Full- or part-time, on-site staff augmentation services for short or long-term requirements
  • Contract and project work
  • Nationwide support with local personnel

Data Center

As Healthcare providers continue their migration from paper-based systems to electronic medical and management systems, the burden on the IT infrastructure is expanding exponentially. With network traffic exploding, the need for efficiently, effectively and secure managed data center operations becomes paramount. RGTS is the one company with the experience and expertise to satisfy the complete communications needs of today’s health care organizations for highly customized, state-of-the-art, mission-critical IT infrastructure into the 21st century.

Metro Ethernet Services

RGTS provides a carrier-grade service that utilizes a proprietary low latency, high bandwidth fiber optic infrastructures to answer the call for flexible, reliable and cost-effective broadband connectivity. By delivering end-to-end Ethernet paths, RGTS minimizes the network hops that can drive latency higher. The result – low jitter, high quality data through-put. RGTS excellence involves 24/7/365 network monitoring of all routes to every destination serviced. And, RGTS’s completely separate network infrastructure provides the elements of diversity and redundancy that are the foundation of a solid disaster management and disaster recovery plan. 

Cabling Solutions

RGTS specializes in the build-out of certified structured wiring systems for commercial, multi-use and government buildings. We’ll design your structured cable system(s) to meet your needs for today, with full consideration for tomorrow's emerging voice & data technologies, redundancy and disaster recovery requirements. RGTS provides complete turnkey installation services, with a technical staff that is fully BICSI-certified and manufacturer-trained to install a wide variety of low-voltage cabling systems. RGTS installation specialties include Voice, Data, Video, CATV, CCTV systems, and include indoor and outdoor requirements. 

Project Management

RGTS has been successfully spearheading the management of projects small and large, from single-site build-outs to multi-site implementations, for almost three decades. Our team has the expertise, experience and resources to capably take your project from the requirements and planning stages, all the way through to final implementation, seamless cutover and ongoing network management.