Premise-Based  PBX Voice Solutions

Premise-Based  PBX Voice Solutions

Achieve Communications Technology Goals Smoothly, Optimally

RGTS - A ConvergeOne Company (RGTS) has three decades of experience providing creative technology solutions and exceptional service to business clients who prefer to own or lease PBX (Private Branch Exchange) voice systems on their own premises.

Having helped many clients achieve their technology goals with maximum effectiveness and minimal disruption, RGTS appreciates firsthand the reasons clients opt for premises-based systems. They include:

  • Preference for in-house management of telecom and IT security
  • Economy of scale for large enterprises
  • Leveraging and maintaining past capital investments in PBX systems
  • Changing business operations, new business acquisitions, or evolving technology forestalling major revisions to existing communications systems

Independent, Innovative, Cost-Effective Solutions

Because it is an independent, vendor-neutral company, RGTS has accumulated extensive working experience with the telecommunications and IT equipment from each of the major competing manufacturers. So, instead of routinely recommending a favored manufacturer or product to replace whatever a client may have in place, RGTS works with the unique circumstances and needs of your company. RGTS tailors the most effective, cost-efficient solution possible, regardless of the equipment manufacturers or suppliers at hand.

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Flexible, Tailored Management & Support

In many instances, a client has chosen to continue using its existing on-premise PBX system, while drawing on RGTS for comprehensive management, updating, and security of its system.

RGTS’s flexible, tailored services enable each client to receive the ideal level of support and direct management over their systems.

The flexible, tailored services enable you to set your company’s ideal level and types of support from RGTS.

Customer Care

  • Pre- and post-implementation support to ensure system performance and client satisfaction
  • Single point of contact and accountability for all services to ensure continuous client satisfaction
  • 24/7/365 technical support