Remote Office Phone

Remote Office Phone

Telecommuting Via Remote Office IP Telephone

A Remote Phone That Works Just Like the One on Your Office Desk

By bringing feature-rich, full-functionality office telephones to off-site employees' desktops, RGTS - A ConvergeOne Company (RGTS) allows you to extend your business communication network to almost anywhere in the world.

The Remote Office Phone allows users to easily conference calls, place calls on hold, and transfer calls to in-office extensions or even other remote phones connected to the system, without the need for any additional hardware.

The remote phone features are identical to those of the normal office phone, making it ideal for home-based contact center agents, telecommuting sales people, and any other remote employees. Familiar features include voicemail, short-extension dialing, call transfer, and conferencing.

RGTS engineers configure the VPN software into the Remote Office Telephone and ship it to the remote employee. All the remote employee has to do is plug the phone into a home’s broadband router and a standard electric wall outlet, and it works. No other equipment or setup is needed.

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The Remote Office IP Telephone provides the same standard features of normal office telephones, such as these standard features from RGTSVoice VoIP Service:

  • Unlimited calling within the United States and Canada
  • RGTS rates for international calls
  • Unified Messaging — Access and manage voice, email, and fax messages simultaneously using any standard web browser from anywhere in the world.
  • Enhanced Voicemail — Check via desk phone, smartphone, web browser, or email.
  • 4-digit internal dialing among multiple locations/offices
  • Simultaneous Ringing or automatic Follow-Me Call Forwarding on multiple devices: desk, mobile, and home phones
  • Web-based configuration and management tools.
  • N-Way Conferencing – Conference multiple incoming callers.
  • Computer screen desktop toolbar for call control via Outlook, Explorer, Firefox
  • Personal speed dial lists
  • Music on hold
  • Configurable ring tones
  • Caller ID with name
  • Call forwarding
  • Call transfer
  • Call waiting
  • Do not disturb
  • 24/7/365 technical support

Optional RGTSVoice VoIP Features:

  • Auto Attendant
  • Automated Call Distribution for call center operation
  • Hunt groups (complex)
  • Receptionist software
  • Integration with Customer Relationship Management software applications, such as Salesforce1
  • Time of day features (for example, transfers, messages)