Design & Implementation

Design & Implementation

RGTS - A ConvergeOne Company (RGTS) has three decades of experience and an exceptional client-satisfaction record designing and implementing voice, data, and technology systems that are advanced, sophisticated, and cost effective.

Independent, Innovative, Cost-Effective Solutions

Because it is an independent, vendor-neutral company, RGTS has accumulated extensive working experience with the telecommunications and IT equipment from each of the major competing manufacturers.

Rather than recommend a sales-driven product or manufacturer to replace whatever a client may have in place, RGTS works with each company’s unique circumstances and needs to design and implement the most effective, cost-efficient solution possible, regardless of the equipment manufacturers or suppliers at hand.

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The breadth and depth of RGTS’s Design & Implementation services for voice and data include:

  • Comprehensive turnkey solutions for enterprises with the most demanding requirements for system performance, security, confidentiality, and disaster resilience. Two examples:
    • A major NYC hospital with two campuses, a separate call center, and more than 20 satellite healthcare service facilities
    • A world renowned investment bank with global operations
  • For small- and medium-size businesses, comprehensive voice, data, and Internet-access designs and implementations that are affordable, delivering levels of performance, security, and reliability ordinarily available only to large enterprises.
  • RGTS managed and hosted solutions that are
    • Backed up in real time at multiple remote data centers, including distant, off-grid locations
    • Monitored 24/7/365 by RGTS’s Network Operations Center
    • Provided with 24/7/365 Customer Support
  • Client-premises systems — both new implementations and legacy upgrades and expansions — encompassing virtually all equipment and software suppliers and major carrier services.
  • Small, limited-scope project designs and implementations to upgrade, modernize, or expand existing systems.
  • Addition and integration of new sub-systems, such as call centers, disaster-recovery systems, and unified messaging.
  • Integration of additional remote client offices, which may include legacy systems of different technology standards and protocols.